It is with some degree of shock we received the following email from our clerical colleague who has been trying to get answers from this company in relation to their outrageous overcharging in relation to their products with the sterling and euro differentials.
Here is the email which issued from Mr John MANN, who seems to be the CEO of Hayes and Finch, and make of it what you will...
We have not, at this stage, accepted an order...for the shirts that we understand you have ordered...If you will remove the two web log posts, the links to which you emailed to me, and undertake not to make further posts denigrating Hayes & Finch Limited and our staff, then we will re-open our discussions with...a view to getting the goods despatched to them today.
...so the only reading one can get from such a message is as follows...
1. We acknowledge receipt of your order
2. We are holding on to those shirts because of what was put up on the website
3. We can do this today!
Therefore, all in all my friends, Hayes and Finch are now in the art of blackmail from the highest position downwards...and our colleague did attempt to get answers from Mr MANN himself in relation to this by asking the following questions
1. Has Ms MANNING been disciplined for her lies?
2. If not, why not?
3. What on the postings was denegrating of Hayes and Finch because the call that took place has been well documented etc and is there as proof of the conversation?
4. Why is there such a difference between the pricings of sterling and euro even with the conversion?
At this point Mr MANN claimed the conversation was going nowhere and he was then challenged on his email and why he felt he had to resort to blackmail to get business?
He decided he could not answer for his actions and terminated the call.
We are not surprised by his behaviour but would certainly question his behaviour in this regard and indeed ask you all to consider dealing with a company that resorts to blackmail of potential customers.
He has failed to answer the questions for us, but if you wish to try and get the answers, Mr MANN can be contacted via email: jm@hfltd.com...
We live in the hope that he may decide to respond in a non-blackmail attitude!!
Let us here in CW know how you get on: clericalwhispers@gmail.com
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(Source: PVT)